References

Explore our successful collaborations and projects across the industry. At Escaparts, we believe strong partnerships are built on trust, technical knowledge, and a commitment to quality. Every project reflects our focus on delivering dependable components and solutions for long-term performance. We help our partners optimize their escalator operations through precision parts and dedicated expertise. From routine maintenance to modernization, our goal is always to ensure safer and more reliable installations. Browse the stories below to see our work in practice.

Customer case · ALT

“It’s all about getting the system up and running quickly”

For ALT, access to escalator spare parts with short lead times has made a clear difference in their daily service operations.

As a supervisor in service and aftersales, the daily focus is often on one thing: getting escalators back into operation as quickly as possible.

Kristoffer Morén, Service/Aftersales Supervisor at ALT, explains that they previously faced challenges with many escalator components having extremely long lead times, sometimes up to 12 weeks.

“Our biggest challenge was getting materials quickly for out-of-service units.”

When ALT began collaborating with Escaparts, it was primarily the personal contact that made the difference. Today, Kristoffer describes the partnership as both simple and efficient.

“What I appreciate most is the quick response and short lead times from Escaparts.”

Access to materials without long waiting times has made a clear difference in daily operations and created better conditions for working with escalator repairs.

Customer reference

Would you recommend Escaparts to others?

“Yes, absolutely.”

Kristoffer Morén · Service/Aftersales Supervisor, ALT

Need access to escalator spare parts?

From everyday maintenance parts to components that are difficult to source, we help you find the right part and keep downtime to a minimum.

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